Help center
Medications & shipping
How prescriptions, refills, and delivery work.
How does shipping work?
If a clinician prescribes treatment, our pharmacy partners ship it directly to your door in discreet, plain packaging, no diagnosis or treatment details visible on the outside.
How do refills work?
Refills and dose-change follow-ups are managed through your secure patient portal, with clinician review built in as your plan requires.
Where do medications come from?
Prescriptions are filled by licensed US pharmacy partners. Our pharmacy partners are listed in our Terms of Use.
What treatments does Parée offer?
When a licensed clinician determines treatment is appropriate, they select from a defined clinical formulary: estradiol (patch, tablets, or gel), micronized progesterone, vaginal estradiol (cream or inserts), paroxetine, and desvenlafaxine. Completing an intake does not guarantee a prescription. See /treatments.
Are the medications FDA-approved?
Some treatments in the formulary are FDA-approved commercial products. Others — particularly some local vaginal preparations — are prepared by licensed compounding pharmacies when a commercial product isn’t available at the form or strength the clinician determines is appropriate. Not every medication is FDA-approved.
How is treatment priced?
Price is determined at the end of the intake by the clinical protocol. Costs are shown before you pay anything. Completing an intake does not guarantee a prescription.
What if my medication doesn’t arrive or arrives damaged?
Contact support@paree.care and the team will make it right. See our Refund Policy for full details.
Can I stop treatment whenever I want?
Yes, it’s your care. If you’re considering stopping, message the care team first so a clinician can advise on how to do it appropriately for your treatment.
Still need help? Email support@paree.care. For medical questions, message the care team through your secure portal.