Help center
Billing & membership
Payments, cancellation, and refunds.
Do you take insurance?
No. Parée is self-pay and does not bill insurance. HSA and FSA cards are accepted at checkout. Check with your plan administrator about eligibility; reimbursement is not guaranteed.
Can I use my HSA or FSA?
HSA and FSA cards are accepted at checkout. Your plan determines which expenses are eligible, so check with your plan administrator before paying. Parée does not guarantee reimbursement.
How do I cancel?
Cancel anytime by emailing support@paree.care. Request cancellation at least 72 hours before renewal to avoid the next charge. Your access continues through the paid cycle. See our Refund Policy for details.
How do refunds work?
If your clinician declines treatment at the initial review, your payment is refunded in full. Ordinary cancellation stops future renewals and does not refund the current paid cycle. Contact our 24/7 support team at support@paree.care for help.
Still need help? Email support@paree.care. For medical questions, message the care team through your secure portal.