Privacy Policy

Last updated: April 1, 2026

Parée Care LLC ("Parée," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and telehealth services.

1. Information We Collect

Personal Information

When you create an account or complete our health assessment, we may collect:

• Full name, email address, and phone number
• Date of birth and state of residence
• Billing and payment information

Health Information

To provide personalized care, we collect protected health information (PHI) including:

• Symptoms, medical history, and current medications
• Menstrual and hormonal health history
• Treatment preferences and health goals
• Physician notes and prescription records

Automatically Collected Information

When you visit our website, we may automatically collect device information, browser type, IP address, and browsing behavior through cookies and similar technologies. See our Cookie Policy for details.

2. HIPAA Compliance & Protected Health Information (PHI)

Definition of PHI. "Protected Health Information" (PHI) means any individually identifiable health information that we create, receive, maintain, or transmit on your behalf — including your name, contact information, date of birth, symptoms, medical and menstrual history, medications, lab results, physician notes, prescriptions, and any other information that relates to your past, present, or future physical or mental health, the provision of health care to you, or payment for that care.

HIPAA compliance. Parée Care LLC complies with the U.S. Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), including the Privacy Rule, Security Rule, and Breach Notification Rule. All PHI is handled in accordance with HIPAA standards, and we maintain physical, technical, and administrative safeguards — including 256-bit encryption for data in transit and at rest, role-based access controls, audit logging, and Business Associate Agreements with our service providers.

We do not sell your health data. Parée Care does not sell, rent, or trade your personal information or PHI to any third party for advertising, marketing, or any other purpose. Your health information is used solely to deliver the care you have requested.

3. How We Use Your Information

We use the information we collect to:

• Provide, personalize, and improve our telehealth services
• Connect you with licensed physicians for hormone therapy consultations
• Process prescriptions and facilitate medication delivery
• Communicate with you about your care plan and appointments
• Process payments and manage your subscription
• Send service updates, health tips, and educational content (with your consent)
• Comply with legal and regulatory obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Healthcare Providers: Licensed physicians and pharmacies involved in your care
• Service Providers: Third-party vendors who assist with payment processing, data hosting, and communication (under strict confidentiality agreements)
• Legal Requirements: When required by law, regulation, or legal process

5. Data Retention

We retain your personal and health information for as long as your account is active and as required by applicable laws. Medical records are retained for a minimum of seven years following the last date of treatment, as required by healthcare regulations.

6. Your Rights

Depending on your state of residence, you may have the right to:

• Access, correct, or delete your personal information
• Request a copy of your health records
• Opt out of marketing communications
• Request restrictions on certain uses of your PHI
• Receive a notice of any data breach affecting your information

7. Security

We implement industry-standard security measures to protect your data, including 256-bit SSL encryption, secure cloud infrastructure, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date above.

10. Contact Us — Privacy Requests

If you have questions about this Privacy Policy, wish to exercise your privacy rights, request a copy of your PHI, or report a suspected breach, please email our Privacy Officer at contact@paree.care or write to us at:

Parée Care LLC
Attn: Privacy Officer
30 N Gould St, Ste R
Sheridan, WY 82801